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type Ticket {
  id: ID!
  status: TicketStatus!
  statusSetAt: Date!
  statusSetBy: User
  line: Line!
  firstName: String
  lastName: String
  phoneNumber: Long
  email: String
  created: TicketCreated!
  waitStartedAt: Date
  cancelled: TicketCancelled
  assignee: User
  caller: User
  fields2: [TicketFieldV2!]!
  labels: [TicketLabel!]!
  interactions(
    filter: InteractionsFilter
  ): [Interaction!]!
  messages: [TicketMessage!]!
  connectedTickets: [Ticket!]
  audits: [TicketAudit!]!
  external: [TicketExternalData!]!
  language: Language!
  appointment: Appointment
}

Fields

Ticket.id ● ID! non-null scalar

Ticket.status ● TicketStatus! non-null enum

Ticket.statusSetAt ● Date! non-null scalar

Ticket.statusSetBy ● User object

Ticket.line ● Line! non-null object

Ticket.firstName ● String scalar

Ticket.lastName ● String scalar

Ticket.phoneNumber ● Long scalar

Ticket.email ● String scalar

Ticket.created ● TicketCreated! non-null object

Ticket.waitStartedAt ● Date scalar

Ticket.cancelled ● TicketCancelled object

Ticket.assignee ● User object

Ticket.caller ● User object

Ticket.fields2 ● [TicketFieldV2!]! non-null object

Ticket.labels ● [TicketLabel!]! non-null object

Ticket.interactions ● [Interaction!]! non-null object

Ticket.interactions.filter ● InteractionsFilter input

Ticket.messages ● [TicketMessage!]! non-null object

Ticket.connectedTickets ● [Ticket!] list object

Ticket.audits ● [TicketAudit!]! non-null object

Ticket.external ● [TicketExternalData!]! non-null object

Ticket.language ● Language! non-null object

Ticket.appointment ● Appointment object

Returned By

calledTickets subscription ● cancelledTickets subscription ● changedTickets subscription ● createdTickets subscription ● markedAllTicketMessagesAsRead subscription ● myCalledTickets query ● recalledTickets subscription ● reorderedTickets subscription ● reorderedTicketsList subscription ● servedTickets subscription ● ticket query ● ticketSearch query ● ticketStateChanged subscription ● tvTickets subscription

Member Of

ChangedMultiTicketField object ● ChangedTicketField interface ● ChangedTicketLabel object ● ChangedUniTicketField object ● Ticket object