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A scalar representing arbitrary JSON data. Used for flexible, unstructured data fields.

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Format

  • Input/Output: Any valid JSON value (object, array, string, number, boolean, null)

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Examples

# Query ticket external data
query {
  ticket(id: "123") {
    external {
      provider
      data  # Returns JSON - structure varies by provider
    }
  }
}

// Response - data structure depends on the external provider
{
  "external": [
    {
      "provider": "salesforce",
      "data": {
        "contactId": "003xx000004TmiP",
        "accountName": "Acme Corp",
        "customFields": {
          "priority": "high"
        }
      }
    }
  ]
}
Note: The JSON scalar is used sparingly for truly dynamic data. Most fields use strongly-typed GraphQL types. 
scalar JSON

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Returned By

changedOpeningHours subscription

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Member Of

Location object ● TicketExternalData object