Overview

Input fields define what data is collected from visitors when they join a queue. Each location can have its own set of input fields, allowing different locations to collect different information. There are 9 field types available:

Type	Description
FIRST_NAME	Visitor’s first name (built-in, one per location)
LAST_NAME	Visitor’s last name (built-in, one per location)
EMAIL	Visitor’s email address (one per location)
PHONE_NUMBER	Visitor’s phone number (one per location)
TEXT	Free-form text input
SELECT	Dropdown selection with custom options (supports multi-select)
URL	URL input
DATE	Date input
NUMERIC	Numeric input with optional min/max constraints

Input fields can be configured with visibility and mandatory settings to control when and where they appear — such as before a ticket is added, before it is served, or in remote sign-in. Each input field can be scoped to specific lines within a location using the visibleForLines property. If no lines are specified, the field applies to all lines.

Getting Started

Integration Templates

RESTful API

GraphQL API

Webhook Events