Skip to main content
GET
/
tickets
/
{id}
Get details of a ticket
curl --request GET \
  --url https://api.qminder.com/v1/tickets/{id} \
  --header 'X-Qminder-REST-API-Key: <api-key>'
"{\n  \"statusCode\": 200,\n  \"id\": \"13429905\",\n  \"status\": \"CALLED\",\n  \"source\": \"NAME\",\n  \"line\": 47466,\n  \"firstName\": \"Johnny\",\n  \"lastName\": \"Bravo\",\n  \"phoneNumber\": 13186190204,\n  \"created\": {\n    \"date\": \"2016-08-01T15:27:45.057Z\"\n  },\n  \"called\": {\n    \"date\": \"2020-05-06T13:13:16Z\",\n    \"caller\": 13860\n  }\n}"

Authorizations

​
X-Qminder-REST-API-Key
string
header
default:yourbusinessapikey
required

Path Parameters

​
id
string
required

The ID of the ticket to get details of

Query Parameters

​
responseScope
string

Include additional data in the search results. Use multiple response scopes by separating them with a comma. Valid response scopes are: "MESSAGES" - include SMS messages with the response "INTERACTIONS" - include interaction data with the response "CONNECTED_TICKETS" - include connected tickets (other visits of the same person)

Response

200 - application/json

200

​
statusCode
integer
default:0
Example:

200

​
id
string
Example:

"13429905"

​
status
string
Example:

"CALLED"

​
source
string
Example:

"NAME"

​
line
integer
default:0
Example:

47466

​
firstName
string
Example:

"Johnny"

​
lastName
string
Example:

"Bravo"

​
phoneNumber
integer
default:0
Example:

13186190204

​
created
object
​
called
object