Skip to main content
POST
/
tickets
/
{id}
/
call
Calling a ticket
curl --request POST \
  --url https://api.qminder.com/v1/tickets/{id}/call \
  --header 'X-Qminder-REST-API-Key: <api-key>'
"{\n  \"statusCode\": 200,\n  \"id\": \"51999102\",\n  \"status\": \"CALLED\",\n  \"source\": \"MANUAL\",\n  \"line\": 88100,\n  \"firstName\": \"Jane\",\n  \"lastName\": \"Doe\",\n  \"orderAfter\": \"2017-05-17T14:01:35.736Z\",\n  \"created\": {\n    \"date\": \"2021-09-13T13:49:54.735Z\"\n  },\n  \"labels\": [\n    {\n      \"value\": \"VIP\",\n      \"color\": \"FF00FF\"\n    }\n  ],\n  \"extra\": [\n    {\n      \"title\": \"Notes\",\n      \"value\": \"assistance required\"\n    }\n  ],\n  \"called\": {\n    \"date\": \"2021-09-22T08:11:18.572Z\",\n    \"caller\": 15144\n  },\n  \"assigned\": {\n    \"assigner\": 15100,\n    \"assignee\": 15144\n  }\n}"

Documentation Index

Fetch the complete documentation index at: https://developer.qminder.com/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

​
X-Qminder-REST-API-Key
string
header
default:yourbusinessapikey
required

Path Parameters

​
id
string
required

ID of the ticket to call

Query Parameters

​
desk
integer<int32>

Optional. The desk where the ticket will be called.

​
user
integer<int32>

Optional. The user who is calling the ticket.

Response

200 - application/json

200

​
statusCode
integer
default:0
Example:

200

​
id
string
Example:

"51999102"

​
status
string
Example:

"CALLED"

​
source
string
Example:

"MANUAL"

​
line
integer
default:0
Example:

88100

​
firstName
string
Example:

"Jane"

​
lastName
string
Example:

"Doe"

​
orderAfter
string
Example:

"2017-05-17T14:01:35.736Z"

​
created
object
​
labels
object[]
​
extra
object[]
​
called
object
​
assigned
object